Terms of Service

Welcome to Clientaro. These Terms of Service ("Terms") govern your access to and use of the Clientaro CRM platform at www.clientaro.com and app.clientaro.com (the "Service"), operated by GRDev ("we," "us," or "our"). By using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Clientaro is a customer relationship management (CRM) platform designed to help professionals manage their contacts, deals, pipelines, and client relationships. The Service includes web-based tools for contact management, deal tracking, communication logging, task management, and related features as described on our website.

3. Account Registration

To use Clientaro, you must create an account. When doing so, you agree to:

• Be at least 18 years of age or the age of majority in your jurisdiction.
• Provide accurate and complete information during registration and keep it up to date.
• Be responsible for the security of your account credentials and for all activity that occurs under your account.
• Notify us immediately at legal@clientaro.com if you suspect any unauthorized use of your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes. Specifically, you must not:

• Use the Service for any illegal activity or in violation of any applicable local, provincial, national, or international law.
• Send unsolicited bulk messages (spam) through or in connection with the Service.
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying technology of the Service.
• Interfere with, disrupt, or place an unreasonable burden on the Service or its infrastructure.
• Attempt to gain unauthorized access to other users' accounts or data.

5. Subscription & Billing

Clientaro offers both monthly and annual subscription plans. By subscribing, you agree to the following:

• Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date.
• Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period.
• Refund Policy: Monthly plans are non-refundable. Annual plans are eligible for a pro-rated refund for the unused portion of your subscription if cancelled within the first 30 days.
• Price Changes: We may adjust pricing with at least 30 days' notice before your next billing cycle. Continued use after a price change constitutes acceptance.

6. Intellectual Property

The Clientaro platform — including its design, code, features, branding, documentation, and all related intellectual property — is owned by GRDev and protected by applicable copyright, trademark, and other intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. Nothing in these Terms transfers any ownership of our intellectual property to you.

7. Data Ownership

Your data belongs to you. All contacts, deals, notes, files, and any other content you create or upload to Clientaro remain your property. We do not claim ownership over your data.

You may export your data at any time in a standard format. We grant you this commitment because we believe you should never feel locked into any platform — including ours. You grant us a limited license to host, store, and process your data solely for the purpose of providing the Service to you.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
• GRDev shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.
• Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.

9. Termination

Either party may terminate this agreement at any time:

• You may close your account at any time from your account settings or by contacting us.
• We may suspend or terminate your account if you violate these Terms, engage in activity that harms the Service or other users, or fail to pay applicable fees.

Upon termination, your data will remain available for export for 30 days. After that period, we will permanently delete your data from our systems unless required by law to retain it.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts located in Toronto, Ontario, Canada. Both parties agree to submit to the exclusive jurisdiction of those courts.

11. Contact

If you have any questions about these Terms, please contact us: